Privacy Policy

Last Updated: 08/09/2025

At Willder’s Wholesale Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us online.

1. Who We Are

Willder’s Wholesale Ltd ,Studio 123, Trident Court1 Oakcroft Road,Chessington, Surrey,United Kingdom KT9 1BD if you have any questions about this policy, you can contact us at:📧 sales@willderswholesale.com📞 01206 670263

2. What Information We Collect

We may collect and process the following types of personal information:

Contact details (e.g., name, email address, phone number)

Business information (e.g., company name, VAT number, delivery address)

Website usage data (e.g., IP address, browser type, pages visited)

Order and transaction history

Any information you provide when contacting us

3. How We Use Your Information

We use your data to:

Process enquiries and orders

Respond to customer service requests

Improve our website and services

Communicate with you about products, updates, and promotions (only if you've opted in)

Comply with legal or regulatory obligations

4. Legal Basis for Processing

We process your data based on:

Contractual necessity (e.g., fulfilling orders)

Legitimate interests (e.g., improving services, preventing fraud)

Consent (e.g., for marketing emails)Legal compliance

5. How We Share Your Information

We never sell your data. We may share it with:

Trusted third-party service providers (e.g., couriers, payment processors)

IT and hosting providers that support our website and services

Regulatory authorities, if required by law

All partners are required to protect your information in accordance with applicable laws.

6. Data Retention

We keep your data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements.

7. Your Rights Under UK data protection laws, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict how we use your data

Withdraw consent (for marketing or optional data uses)

Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your rights have been violated

To exercise any of these rights, please contact us at sales@willderswholesale.com

8. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

9. Security

We take reasonable steps to protect your personal data from unauthorized access, misuse, loss, or disclosure through technical and organizational measures.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last Updated” date at the top.